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Staying secure

When it comes to guarding your financial safety online, in person or on the phone, knowledge is your best defence. Here, you can learn about the common threats to your financial security, discover what we're doing to keep you safe and find out where to get help, if you need it.

Knowledge is your best defence against financial crime

Here are some videos and guides, with useful information about fraud, cybercrime and how to keep safe online.


Keeping one step ahead of the fraudsters

Criminals are always looking for new ways to commit financial fraud. In this video Adam Haylock, our Head of Cybersecurity, talks about emerging threats and how you can protect yourself online in a rapidly changing environment.

How safe is your personal information?

This short video demonstrates how someone could easily get hold of your personal details through something as simple as a Facebook 'like'.



Cybersecurity for everyone

A jargon-free guide to simple and effective cybersecurity practices intended to help you stay safe at home, at work, online and on the move.

Read Cybersecurity for everyone

Online security at home

The events of 2020 have accelerated the use of technology in our homes - for both home working and keeping in touch. This guide will help you understand what you can do to secure your digital communications and online enabled devices in the home.

Find out more about securing your home

Empowering protection

Read up on how you can optimise the digital keys you use and what authentication measures are coming up in the future.

Be proactive about online security

Cybersecurity for older computer users

The past few years have seen a dramatic rise in technology use among older adults. This booklet helps to explain what cybersecurity is and offers some practical help and advice.

Learn about cybersecurity